Terms of Service

LeColla Terms of Service

LeColla Terms of Service

Last updated: November 12, 2024

Welcome to the LeColla website (the “Site”). By accessing or using the Site, you (the “User”) agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use the Site.

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of the Site and all services, products, and information available through the Site, operated by LeColla (“Company,” “we,” “us,” or “our”). By accessing, browsing, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Eligibility

By using the Site, you represent and warrant that you are at least 18 years old or have the permission of a parent or legal guardian to use the Site. You agree to comply with all local, state, federal, and international laws and regulations applicable to your use of the Site.

3. Use of the Site

3.1 Prohibited Uses

You may not use the Site for any unlawful, fraudulent, or unauthorized purpose, including but not limited to:

  • Violating any applicable laws or regulations.
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
  • Transmitting any harmful code, such as viruses or malware.
  • Engaging in any conduct that could damage, disable, or impair the Site’s functionality.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

4. Product Information and Availability

4.1 Product Descriptions

We strive to be as accurate as possible in describing our products on the Site. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, or error-free.

4.2 Product Availability

Availability of products on the Site is not guaranteed. We reserve the right to modify, limit, or discontinue any product without prior notice.

5. Pricing and Payment Terms

5.1 Pricing

All prices listed on the Site are in USD and are subject to change without notice. We reserve the right to adjust prices for any reason, including errors or changes in market conditions.

5.2 Payment Methods

We accept various payment methods listed at checkout. By providing your payment information, you authorize us to charge your selected payment method for the total order amount, including taxes and shipping fees, if applicable.

6. Shipping and Delivery

6.1 Shipping Policy

We aim to process orders promptly, but shipping times are estimates and not guaranteed. Delays may occur due to factors outside of our control.

6.2 Shipping Rates

Shipping costs will be displayed at checkout. Customers are responsible for all shipping charges.

7. Return and Refund Policy

7.1 Return Eligibility

Returns are accepted within 30 days of purchase for unused items in original packaging. For items with a manufacturing defect, returns are accepted at no cost to the customer.

7.2 Non-Refundable Items

Final sale items are not eligible for returns or refunds.

7.3 Refund Process

Refunds will be issued to the original form of payment once the return is received and inspected. Processing times may vary depending on your bank or payment provider.

8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to our data practices as described in the Privacy Policy.

9. Intellectual Property Rights

9.1 Ownership

All content on the Site, including text, graphics, logos, images, and software, is the property of LeColla or our licensors and is protected by copyright, trademark, and other applicable laws.

9.2 Limited License

You are granted a limited, non-exclusive, and non-transferable license to access and use the Site solely for personal, non-commercial purposes.

9.3 Restrictions

You agree not to reproduce, modify, distribute, or exploit any part of the Site content without our prior written permission.

10. Third-Party Tools and Links

10.1 Third-Party Tools

We may provide you with access to third-party tools over which we have no control. You acknowledge and agree that we provide access to these tools “as is” without warranties or conditions of any kind.

10.2 External Links

The Site may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the content, accuracy, or practices of any linked websites.

11. Disclaimer of Warranties

11.1

The Site and all content, products, and services available on the Site are provided “as is” and “as available” without any warranties of any kind, either express or implied.

11.2

We do not guarantee that the Site will be uninterrupted, secure, or error-free. Any materials downloaded or obtained through the Site are done at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, LeColla shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to lost profits, data loss, or personal injury arising out of or related to your use of the Site.

13. Indemnification

You agree to indemnify and hold harmless LeColla, its affiliates, and employees from any claim or demand, including reasonable attorney’s fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

14. Governing Law

These Terms and your use of the Site are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@lecolla.com

Phone: [Insert Phone]